My Garage 0 

anonymous082013

We bought our Burstner Elegance August 2013, salesman very helpful, happy with the price, collection as agreed. Had quite a few subsequent warranty issues but Emm Bee have worked hard to resolve all problems. Would be happy to buy from them again they certainly seem to care about their customers.

Corcoranxu1986

We purchased a new Aviano form Emm Bee in July, this was a stock vehicle so had a few minor scuffs from various viewings etc, all of this was put right by EmmBee prior to delivery. I found the salesperson to be pleasant, honest and in delivering what he promised.

I have to say that I experienced far more faults than anticipated but I cannot criticise the service team in the manner in which they dealt with me and the issues.

Would I go back to EmmBee for another new motorhome, yes I would.

hmross

We are first time purchasers after a few years of hiring and borrowing motorhomes. We researched before purchase and did enough research to work out that the Scottish Dealers were not interested in our business. We discovered Emm Bee mid last year, had very positive exchanges and which culminated in an order placed in August 2014 and delivery in June 2015 (to suit our timescales/funding).

The whole process has been excellent and we have been well looked after by all at Emm Bee. A few minor teething/snagging items as expected and these are model/manufacturer related. All sorted so far by Emm Bee without any query or quibble and after sales service and ongoing support is excellent. One particular technical issue (blown fuse on drop down bed) was very quickly diagnosed by Emm Bee from a distance and I was emailed with photographs and a narrative on how to replace the fuse – which took me all of two minutes, very happy with that level of support. We have no hesitation in recommending Emm Bee to friends and in fact already have. H & N.

LimeandCoconut

After dealing with the fantastic salesman that sold us our Chausson, who looked after us well and kept us updated as to the delivery of our Motorhome… Great Friendly Team… The aftersales department at Emm Bee Motorhomes, we cannot fault. We had a few teething issues, minor repairs. Like a door handle was a bit wobbly etc. The girls were fantastic and really friendly… they made sure that all little issue were dealt with efficiently. The Workshop were very thorough and ensured us that all work was done and explained to us what had been done. The Show out that we had when we collected our vehicle was very informative and I would not hesitate recommending Emm Bee to anyone that would like to buy a Motorhome. All in all a great service.!!!

BradandAngeline

We would agree with the most recent review. We have dealt with Emm Bee, a family firm for over 3 years and have purchased two motorhomes from them, the most recent being a Burstner in March 2014. We have found the sales and after sales to be very helpful, responsive and a pleasure to deal with.

We would rather deal with this company than one of the large multiple dealers. There have been warranty issues which have always been resolved and we have been kept fully informed throughout. We have recommended this company to a number of our friends and will continue to do so.

terryrmarsh

I find the other review I have just read as very surprising. We ordered a Burstner at the Motorhome show in September last year and took delivery in March. We were given a good deal at the show, were kept informed about delivery times and the van was there when they said it would be.

As seems to be par for the course, subsequently there were a number of faults with the van. Each was corrected by Emm Bee under the warranty. I have to say that their service department did a first class job. The admin staff were on the ball and very easy to work with. I simply do not recognise the same company as others have commented on and would recommend buying from them wholeheartedly.

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